These Terms & Conditions (“Terms”) govern your use of bella-maria.com and, where applicable, your purchase of products or services from Bella Maria Inc. (“Bella Maria,” “we,” “our,” or “us”).
By using our website, requesting a quote, scheduling an appointment, placing an order, or otherwise doing business with us, you agree to these Terms.
Website Use
You may use this website only for lawful purposes and in a manner that does not violate any applicable law or interfere with the operation, security, or availability of the website.
You agree not to misuse the website, attempt unauthorized access, introduce malicious code, or engage in any activity that may harm Bella Maria Inc., its systems, or other users.
Business Information and Service Area
Bella Maria Inc. provides countertops, tile, stone, doors, and related materials for residential and commercial projects.
We work with homeowners, builders, contractors, designers, and commercial clients throughout the State of Georgia.
Website content is provided for general informational purposes only and may be modified, updated, or removed without notice.
Quotes, Orders, and Availability
Any quote, estimate, sample, display, product image, specification, or product description is subject to change, availability, and final confirmation by Bella Maria Inc.
Product availability, lead times, finish, color, size, lot, pattern, texture, and pricing may change before an order is accepted.
A quote does not become a binding order unless and until Bella Maria Inc. accepts the order.
Bella Maria reserves the right to refuse or cancel any order at its discretion, including in cases of pricing errors, supplier issues, product unavailability, suspected fraud, or other legitimate business reasons.
Deposits and Payment
Unless otherwise agreed in writing, a 50% deposit is required at the time of purchase.
The remaining balance must be paid in full prior to delivery or pickup.
Customers are responsible for payment of all products identified on the order, plus applicable taxes, freight charges, delivery charges, storage fees, and any other charges disclosed in the applicable quote, invoice, order, or agreement.
Past-due balances may be subject to finance charges where permitted by law and disclosed in the applicable invoice, estimate, order, or agreement.
Credit Card Processing Fee
A 3.5% credit card processing fee will be added to all payments made by credit card.
Customers may choose alternative payment methods, where available, to avoid this processing fee.
The credit card processing fee is non-refundable once payment has been processed, except where required by applicable law.
Shade, Texture, and Natural Variation
All tile products are sold subject to variation in shade, tone, finish, caliber, size, pattern, and texture.
Natural stone is a product of nature. Variations in color, veining, movement, fissures, pitting, fossils, texture, and other visual characteristics are normal and are not considered defects.
Product samples, showroom displays, photographs, and website images are illustrative only and may not exactly match the materials delivered.
Certain ceramic or glazed products may display inherent characteristics, including crazing or similar glaze-related appearance variations. Unless Bella Maria expressly provides a written warranty, Bella Maria does not guarantee against such characteristics.
Inspection at Delivery, Pickup, and Before Installation
Customers must inspect all materials at the time of delivery or pickup and again before installation.
Any shortage, visible damage, incorrect item, or other apparent issue must be reported to Bella Maria Inc. at the time of delivery or pickup or, if not reasonably discoverable then, before installation.
Once materials are installed, Bella Maria will not provide allowances, credits, refunds, replacements, or adjustments for visible or reasonably discoverable issues that existed prior to installation.
Delivery, Pickup, and Storage
Delivery and pickup schedules are subject to product availability, supplier delays, freight delays, weather conditions, and other circumstances beyond Bella Maria’s reasonable control.
If materials remain in Bella Maria’s possession for more than four (4) weeks after notice of availability, a storage fee of $10 per week may be charged unless otherwise agreed in writing.
Additional delivery, handling, redelivery, and storage requirements may be addressed in separate order documents.
Appointment Cancellations
Bella Maria Inc. does not charge a cancellation fee for missed or canceled appointments.
Customers are requested to provide at least two (2) hours' notice whenever reasonably possible.
Order Cancellations
If a customer cancels an order within twenty-four (24) hours of placing it, and the order has not yet been confirmed with the supplier, shipped, fabricated, special ordered, or otherwise committed, the customer will receive a full refund of the deposit.
For cancellation requests made after the initial twenty-four (24) hour period, Bella Maria Inc. will review the status of the order and determine whether the deposit may be refunded in whole or in part.
Any applicable restocking fees, freight charges, supplier charges, fabrication costs, administrative expenses, or other costs incurred by Bella Maria Inc. may be deducted from the deposit.
Special-order, custom, fabricated, discontinued, clearance, and non-returnable materials may not be eligible for cancellation or refund.
Returns
All sales are final.
Bella Maria Inc. does not accept returns, exchanges, or refunds for products that have been purchased, ordered, delivered, picked up, fabricated, special ordered, or otherwise committed for a customer project, except where required by applicable law.
Customers are responsible for reviewing product selections, quantities, dimensions, colors, finishes, and specifications before placing an order.
Special-order, custom, fabricated, clearance, discontinued, and non-returnable materials are not eligible for return, exchange, or refund.
Intellectual Property
All website content, including text, graphics, logos, branding, photographs, videos, designs, layouts, and marketing materials, is owned by Bella Maria Inc. or used with permission and is protected by applicable intellectual property laws.
You may not reproduce, distribute, publish, modify, display, or exploit website content without prior written permission from Bella Maria Inc., except as permitted by law.
Project Photos, Videos, and Testimonials
Bella Maria may request written permission to photograph or record a project, home, materials, installation, or completed work.
Any use of project photos, videos, testimonials, or customer reviews for marketing purposes will be governed by Bella Maria’s Photo & Video Release Policy and any separate written authorization signed by the customer.
Honest Reviews
Nothing in these Terms restricts your right to post or share an honest review, opinion, or lawful feedback regarding Bella Maria, its products, services, or business practices.
Warranty Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT AS EXPRESSLY PROVIDED IN A SPECIFIC WRITTEN WARRANTY SIGNED BY BELLA MARIA INC., ALL PRODUCTS, SERVICES, WEBSITE CONTENT, AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE."
BELLA MARIA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT, EXCEPT TO THE EXTENT SUCH DISCLAIMERS ARE NOT PERMITTED BY LAW.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BELLA MARIA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF USE, DELAY DAMAGES, OR PROJECT COST OVERRUNS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BELLA MARIA’S TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID TO BELLA MARIA FOR THE PRODUCT OR TRANSACTION GIVING RISE TO THE CLAIM.
Age Requirement
You represent that you are at least eighteen (18) years old and legally capable of entering into binding agreements.
Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Georgia, United States.
Changes to These Terms
Bella Maria Inc. may update these Terms from time to time.
Updated Terms will be posted on this page with a revised Effective Date.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Contact Information
Bella Maria Inc.
P.O. Box 639
Bogart, GA 30622
Email: bellamaria.office@gmail.com
Phone: 706-543-4144